07561 209559 | simon@christopherjamesdeli.co.uk

DELIVERY SERVICE

Orders for our click and collect and home delivery service must be received by 9.00 a.m. on the Wednesday prior to delivery/collection day.

We currently offer a collection service from 12 noon until 2.00 p.m. on a Friday and Saturday and a home delivery service (with a minimum order of £20) to Oadby, Stoneygate, Knighton, Clarendon Park, Birstall, Thurcaston, Cropston and Anstey on a Friday and Oadby, Stoneygate, Knighton, Clarendon Park, Birstall, Thurcaston, Cropston, Anstey, Rothley, Quorn and Loughborough on a Saturday.

Please note that whilst we aim to hand cut our deli cheeses to 200g portions, if these are turn out to be slightly less than 200g due to the nature of hand cutting, then we will refund the difference.

RETURNS

We take pains to ensure that all our goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity of the product that is sold.  We do not exchange food, beverage or any other item that has come into contact with the person. This policy does not affect your statutory rights.  If you have a problem with any item, please contact us immediately so that we can take steps to rectify it.

SUBSTITUTIONS

Every effort will be made to supply the items as specified. However, we reserve the right to substitute items of an equal or higher value. Items shown in photographs and accompanying list are illustrative and some photographs will include more than one product.

CLAIMS FOR LOSS OR DAMAGE

In the unlikely event of damage or loss in transit, we will replace the damaged product immediately free of charge providing the following:

1. The goods are signed for on receipt as either 'damaged' or 'unexamined'.
2. We are informed at once and it is confirmed by the recipient to us in writing within 3 days of delivery quoting reference number on the parcel.
3. Damaged goods must be retained for inspection and it may be required that they be returned to Christopher James Deli at our expense before replacement or refund.

ALCOHOL

It is illegal to sell alcohol under the age of 18. It is also an offence for persons under 18 to buy, or attempt to buy alcohol. No person under the age of 18 may place an order with Christopher James Deli if the goods contain alcohol.

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Everything has a top quality taste, wonderful on its own, or combined to make a delicious dish.

1 2 3 12
60B Queen’s Road, Leicester LE2 1TU
Tel: 07561 209559
Email: simon@christopherjamesdeli.co.uk
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